PLEASE CHECK YOUR ORDER UPON ARRIVAL FOR ANY IMPERFECTIONS! WE DO NOT OFFER EXCHANGES OR RETURNS ON WORN, DAMAGED, USED ITEMS!
Returns are offered within 10 days after product delivery on items that are unworn, unaltered and in new condition with all tags attached. With the exception of items marked FINAL SALE such as sale items. All sale items are marked as FINAL SALE. We can accommodate size exchanges on these items WHILE SUPPLIES LAST, but we are not able to process any refunds.
Please note that return shipping charges are the responsibility of the customer.
If you wish to exchange items to a different size, we will be happy to process the exchange. Customers will need to ship the exchange back to us to process any exchanges. Once we receive the product, the exchange will be sent free of charge back out to the customer.
How to Return
To process any returns or exchanges please ship the item to:
EQUESTRIANCLUB
18 HOLLY STREET
STATEN ISLAND, NY 10304
Please email us at info@equestrianclubshop.com and be as honest as possible to help us correct any issues and process them as best as we can.
Once the product is received please allow 3-5 business days for your return to be processed.